Complaint Detail

Complaint Number:18262
Date Last Updated:2013-05-31

Date Lodged:2012-08-23
WASPA Member:US Cellcom / Mira Networks
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2013-05-31
Code Version:11.6
Code Clauses Referenced:11.2.1, 11.2.5, 11.5.1, 11.6.1, 11.6.2, 11.6.3, 11.10.2, 14.3.14
Ad Rules Version:2.3

Suspended Fines:R30,000.00
Suspended Until:2013-12-01

Other Sanctions:Requirement to refund