Complaint Detail

Complaint Number:18419
Date Last Updated:2013-08-30

Date Lodged:2012-09-11
WASPA Member:US Cellcom
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint partly upheld
Date Report Published:2013-08-30
Code Version:11.6
Code Clauses Referenced:5.1.11, 11.2.1, 11.2.5, 11.10.2

Suspended Fines:R50,000.00
Other Sanctions:Requirement to refund complainant