Complaint Detail

Complaint Number:24294
Date Last Updated:2015-05-06

Date Lodged:2014-07-18
WASPA Member:Why Play Interactiva SL / Mira Networks (Pty) Ltd
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2014-10-28
Code Version:12.4
Code Clauses Referenced:4.2.1, 5.2.2, 5.2.3, 11.2.5, 11.2.6, 11.2.7, 11.3, 11.6

Appeal Report:[PDF]
Appeal Result:Appeal unsuccessful
Appeal Publish Date:2015-03-09

Fines:R10,000.00
Fines Status:Paid
Suspended Fines:R5,000.00

Other Sanctions:Requirement to refund complainant