Complaint Detail

Complaint Number:8537
Date Last Updated:2010-07-20

Date Lodged:2010-01-20
WASPA Member:Blinck Mobile
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2010-07-20
Code Version:8.0
Code Clauses Referenced:2.23, 3.1.1, 3.1.2, 4.1.1, 4.1.2, 6.2.11, 11.1.2, 11.1.4, 11.1.8, 11.1.10, 11.2.5, 11.5.1, 11.5.2

Other Sanctions:Requirement to refund complainant
Requirement to send reminder messages to all current subscribers