Complaint Detail

Complaint Number:10802
Date Last Updated:2011-09-27

Date Lodged:2010-10-12
WASPA Member:Lessa Ltd.
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2011-03-31
Code Version:9.0
Code Clauses Referenced:11.2.1, 11.2.2, 11.2.4, 11.2.6, 11.4.1, 11.9.2,

Appeal Report:[PDF]
Appeal Result:Appeal partially successful
Appeal Publish Date:2011-08-31

Fines:R50,000.00
Fines Status:Paid
Suspended Fines:R200,000.00
Suspended Until:2012-02-28

Other Sanctions:Formal reprimand