Complaint Detail

Complaint Number:11177
Date Last Updated:2011-04-29

Date Lodged:2010-11-22
WASPA Member:T-Mobile SA
Service Description:Automatic subscription, content charges
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2011-04-29
Code Version:10.0
Code Clauses Referenced:11.2.1, 11.10.2

Other Sanctions:Expulsion from WASPA
Requirement to refund complainant