Complaint Detail

Complaint Number:11210
Date Last Updated:2011-08-02

Date Lodged:2010-11-24
WASPA Member:SMSNet-SA
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2011-07-29
Code Version:9.0
Code Clauses Referenced:11.1.8, 11.4.1, 11.5.1, 11.5.2

Fines:R50,000.00
Fines Status:Paid

Other Sanctions:Requirement to refund complainant