Complaint Detail

Complaint Number:18432
Date Last Updated:2015-12-10

Date Lodged:2012-09-12
WASPA Member:Buongiorno South Africa
Service Description:Subscription service
Source of Complaint:Competitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2013-12-12
Code Version:12.0
Code Clauses Referenced:9.1.1, 11.2.2, 11.2.3

Appeal Report:[PDF]
Appeal Result:Appeal unsuccessful
Appeal Publish Date:2015-09-21

Fines:R50,000.00
Fines Status:Paid

Other Sanctions:Requirement to terminate service
Requirement to send compliant reminder message