Complaint Detail

Complaint Number:22254
Date Last Updated:2015-04-07

Date Lodged:2013-10-30
WASPA Member:US Cellcom
Service Description:Unsolicited subscription sms
Source of Complaint:Media Monitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2014-05-06
Code Version:12.4
Code Clauses Referenced:3.7.1, 8.1.1, 10.2.2, 5.2.1, 5.1.11, 11.1.1, 11.2.6, 11.5.1, 11.9.10

Appeal Report:[PDF]
Appeal Result:Appeal partly successful
Appeal Publish Date:2015-04-07

Suspended Fines:R25,000.00
Suspended Until:2016-04-06