Complaint Detail

Complaint Number:25771
Date Last Updated:2016-06-07

Date Lodged:2015-01-20
WASPA Member:MTN Internal WASP Service (IWS)
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2015-05-27
Code Version:13.0
Code Clauses Referenced:15.25

Appeal Report:[PDF]
Appeal Result:Appeal partially successful
Appeal Publish Date:2016-01-21

Fines:R10,000.00
Fines Status:Paid