Complaint Detail

Complaint Number:6875
Date Last Updated:2010-03-11

Date Lodged:2009-06-24
WASPA Member:Mobilegate
Service Description:Subscription contact/dating service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2010-03-11
Code Version:7.4, 8.0
Code Clauses Referenced:2.10, 2.23, 3.1.1, 3.1.2, 4.1.1, 4.1.2, 6.2.9, 6.2.10, 6.2.11, 10.1.1, 10.1.2, 10.1.3, 10.3.1, 11.1.
Ad Rules Version:2.3

Fines:R250,000.00
Fines Status:Not paid

Other Sanctions:Requirement to refund complainant
Requirement to terminate service until compliant
Requirement to notify customers