Complaint Detail

Complaint Number:7872
Date Last Updated:2011-07-26

Date Lodged:2009-10-20
WASPA Member:AMV
Service Description:Adult subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2010-07-20
Code Version:7.4
Code Clauses Referenced:2.10, 2.23, 3.1.1, 3.1.2, 4.1.1, 4.1.2, 4.2.2, 6.2.9, 6.2.10, 6.2.11, 8.1.1, 8.1.2, 8.1.3, 8.1.4, 11

Appeal Report:[PDF]
Appeal Result:Appeal unsuccessful
Appeal Publish Date:2011-04-29

Fines:R250,000.00
Fines Status:Paid

Other Sanctions:Requirement to refund complainant
Requirement to notify customers