| Complaint Number: | 6875 |
| Date Last Updated: | 2010-03-11 |
| Date Lodged: | 2009-06-24 |
| WASPA Member: | Mobilegate |
| Service Description: | Subscription contact/dating service |
| Source of Complaint: | Public |
| Adjudicator Report: | [PDF] |
| Adjudication Result: | Complaint upheld |
| Date Report Published: | 2010-03-11 |
| Code Version: | 7.4, 8.0 |
| Code Clauses Referenced: | 2.10, 2.23, 3.1.1, 3.1.2, 4.1.1, 4.1.2, 6.2.9, 6.2.10, 6.2.11, 10.1.1, 10.1.2, 10.1.3, 10.3.1, 11.1. |
| Ad Rules Version: | 2.3 |
| Fines: | R250,000.00 |
| Other Sanctions: | Requirement to refund complainant Requirement to terminate service until compliant Requirement to notify customers |
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Wireless Application Service Providers' Association | Contact WASPA Complaints line: +27.11.476.7710 Fax: 086.606.2016 |
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