| Complaint Number: | 8060 |
| Date Last Updated: | 2010-07-20 |
| Date Lodged: | 2009-11-12 |
| WASPA Member: | SMSNET-SA |
| Service Description: | Customer support |
| Source of Complaint: | WASPA Monitor |
| Adjudicator Report: | [PDF] |
| Adjudication Result: | Complaint upheld |
| Date Report Published: | 2010-07-20 |
| Code Version: | 8.0 |
| Code Clauses Referenced: | 4.1.7, 4.1.8 |
| Fines: | R80,000.00 |
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Wireless Application Service Providers' Association | Contact WASPA Complaints line: +27.11.476.7710 Fax: 086.606.2016 |
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