Complaint Detail

Complaint Number:5479
Date Last Updated:2010-08-18

Date Lodged:2009-01-05
WASPA Member:Blinck Mobile
Service Description:Subscription
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2009-09-30
Code Version:6.2
Code Clauses Referenced:3.1.1, 4.1.2, 11.1.2, 11.1.4, 11.1.7, 11.1.8, 11.1.9
Ad Rules Version:3.2

Appeal Result:Appeal not upheld
Appeal Publish Date:2010-08-18

Fines Status:Paid
Suspended Fines:R50,000.00
Suspended Until:2011-02-17

Other Sanctions:Requirement to refund customers