Complaint Detail

Complaint Number:12465
Date Last Updated:2014-09-04

Date Lodged:2011-03-28
WASPA Member:Mira Networks
Information Provider:Sprint Media
Service Description:Subscription service, refund requested
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2011-09-01
Code Version:9.0
Code Clauses Referenced:11.2.2, 11.5.1, 11.5.2, 11.5.4

Appeal Report:[PDF]
Appeal Result:Appeal largely successful
Appeal Publish Date:2012-04-30

Other Sanctions:Requirement to refund complainant