Contacting WASPA

Please note that the Secretariat closes on 15th December 2021 and opens again on 3rd January 2022. You are welcome to complete application forms, lodge complaints, or contact us, however these queries will only be processed when the Secretariat opens again in the new year.

NOTE: Please do not use this form if you would like to lodge a complaint. If you would like to lodge a complaint with WASPA please start here.

Operational Hours

WASPA’s operational hours are weekdays from 09:00 to 17:00.


The most effective way to contact WASPA is to complete the form at the bottom of this page. Should you not wish to do that for some reason, you may make use of the following contact points:

  • Email: info (at)
  • Fax: 086.606.2016
  • Tel: Please visit the complaint page for information on contacting WASPA telephonically.


  • The information collected on this form will be used only for the purpose of resolving your query. Please visit WASPA's data collection policy for further details on how WASPA processes personal information and complies with POPIA requirements.
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