Please note that the Secretariat closes on 15th December 2021 and opens again on 3rd January 2022. You are welcome to complete application
forms, lodge complaints, or
contact us, however these queries will only be processed when the Secretariat opens again in the new year.
Service Providers' Association
Are you looking for information about a WASP,
For the public
or for help with a WASP issue?
Are you a business providing, or looking
to provide, mobile services
wanting to join WASPA?
Welcome to WASPA
The Wireless Application Service Providers’ Association (WASPA) was launched on 26 August 2004 in Sandown, Gauteng with the full support of Cell C, MTN and Vodacom.
As well as representing the interests of WASPA’s members, WASPA plays a key role in regulating the provision of mobile applications and services in South Africa. WASPA has a detailed Code of Conduct which all members of the Association must adhere to, and a well established formal complaints process. WASPA employs full time staff to monitor the services provided by its members and to handle complaints about WASP services lodged by members of the public.
Irma G, host of The Weekend Flavour on Radio 2000, chats to WASPA’s Managing Executive, Ilonka Badenhorst, about unwanted messages and the recourse available to consumers. According to Ms. Badenhorst, unsolicited direct marketing messages may create frustration for the recipient, especially if they are unable to identify the originator of the message. Consumers can now […]
Having started his career in mobile telecoms in 2004, Jon Hoehler is now the newly elected Treasurer of WASPA. His focus will be to provide strategic and financial guidance to help build on the strong financial structures already in place at WASPA and ensure the Association continues to meet its fiduciary commitments. “I have been […]