Report unwanted billing

Use this form if you are being charged for WASP services without your permission. Based on the information you provide here, WASPA will try make sure that the services for which you are being charged are cancelled.

Please do not use this form if you are an employee of a mobile network operator (Cell C, MTN, Telkom or Vodacom). Please contact WASPA ( for information on lodging MNO queries directly with WASPA.

If you want to report an unsolicited message (spam), then you should instead use the report spam form. If you believe that a WASPA member has acted in breach of the WASPA Code of Conduct, you should instead use the complaints form to lodge a complaint.