Complaint Detail

Complaint Number:15183
Date Last Updated:2012-11-16

Date Lodged:2011-10-11
WASPA Member:Buongiorno SA
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint partially upheld
Date Report Published:2012-01-31
Code Version:10.0
Code Clauses Referenced:3.1.1, 11.2.1, 11.2.2, 11.2.3, 11.6.1

Appeal Report:[PDF]
Appeal Result:Appeal unsuccessful
Appeal Publish Date:2012-11-16

Other Sanctions:Requirement to refund customer
Formal reprimand