Dhavelin’s journey with the mobile industry started all the way back in 2004 when he worked for eXactmobile and Nokia – and mono polyphonic ringtones were a thing. He joined Oxygen8 in 2006 which was then Opera Telecom / Interactive.
Having been in the industry since 2004, with experience ranging from management, development, and customer services, Dhavelin is a highly experienced Operations Manager with a demonstrated history of working in the telecommunications industry. Skilled in Mobile Communications, Mobile Payments, Business Development, ITIL, AGILE, Programming Languages, Customer Relationship Management (CRM), and Mobile Internet.
Analytical thinking, understanding processes and overall running of a business are key strengths that Dhavelin brings to the WASPA Board. In his current position as Operations Manager of a global aggregation business, Dhavelin’s exposure to the international landscape of the billing market requires interaction with stake holders at all different levels. From assisting developers with understanding business requirements and being able to relate how a service offering should be built, he also provides management and sales assistance with designing and scoping projects, as well as operational support of the projects on an ongoing basis.
Dhavelin’s experience and training in various methodologies underscores his ability to adapt to all facets of IT, and demonstrates his all round competence within the industry as a motivated problem solver and solutions provider.