Interview with Cape Talk Radio

Published on: 29th Jul 2020

Unwanted charges on your cell bill? Struggling to unsubscribe from rogue content services that you never signed up for? Here’s what you can do.

Many South African cellphone users have complained about losing airtime and falling victim to hidden charges for unknown subscription services.

Wireless application service providers (Wasp) subscriptions often bill users for content without their consent or knowledge.

Wasp subscriptions offer subscriptions to ringtones, games, and other content ranging from porn to sport.

The subscriptions either deplete pre-paid airtime and data or land up as “content” charges on the cellphone bills of contract holders, explains consumer journalist Wendy Knowler.

Listen to Wendy’s interview with WASPA’s GM, Ilonka Badenhorst, here:

 

Visit: https://waspa.org.za/consumer-support/losing-airtime/ to find out how to unsubscribe from unwanted content services.

Visit: Cape Talk Radio to listen to the full “Consumer Talk” show.