Complaint Detail

Complaint Number:10443
Date Last Updated:2012-02-29

Date Lodged:2010-09-08
WASPA Member:Buongiorno South Africa
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2010-12-10
Code Version:9.0
Code Clauses Referenced:11.8.2

Appeal Report:[PDF]
Appeal Result:Appeal partially successful
Appeal Publish Date:2012-02-29

Suspended Fines:R10,000.00
Other Sanctions:Requirement to refund complainant
Requirement to amend processes