Complaint Detail

Complaint Number:10896
Date Last Updated:2012-02-29

Date Lodged:2010-10-21
WASPA Member:Buongiorno SA
Service Description:Subscription
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2011-03-31
Code Version:10.0
Code Clauses Referenced:11.9.1, 11.9.2, 11.9.3, 11.9.4, 11.9.5
Ad Rules Version:2.3

Appeal Report:[PDF]
Appeal Result:Appeal partially successful
Appeal Publish Date:2012-02-29

Suspended Fines:R50,000.00
Suspended Until:2013-02-28

Other Sanctions:Requirement to send out a reminder message
Requirement to ensure termination mechanism is correct