Complaint Detail

Complaint Number:11288
Date Last Updated:2013-03-08

Date Lodged:2010-12-01
WASPA Member:HR Computek
Service Description:Automatic subscription, content charges
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2011-04-29
Code Version:10.0
Code Clauses Referenced:2.23, 4.2.1, 4.2.2, 5.1.7, 5.2.1, 5.2.2, 5.3.1, 5.3.2

Appeal Report:[PDF]
Appeal Result:Appeal partially successful
Appeal Publish Date:2013-03-08

Other Sanctions:Requirement to refund complainant
See 10944