Complaint Detail

Complaint Number:14669
Date Last Updated:2013-10-31

Date Lodged:2011-09-01
WASPA Member:mobiJOBS
Service Description:Failure to respond to unsubscribe request
Source of Complaint:Secretariat

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2011-10-04
Code Version:11.0
Code Clauses Referenced:3.1.1, 11.2.1, 11.5, 11.6, 11.10.2

Appeal Report:[PDF]
Appeal Result:Appeal partially successful
Appeal Publish Date:2012-07-31

Fines Status:Paid
Suspended Fines:R25,000.00

Other Sanctions:Must provide a report on the number within 24 hours
Must report on outstanding subscribe requests within 5 working days