Complaint Detail

Complaint Number:16735
Date Last Updated:2012-12-13

Date Lodged:2012-03-15
WASPA Member:Sprint Media / Opera Interactive
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2012-08-01
Code Version:9.0
Code Clauses Referenced:4.1.2, 11.1.1, 11.2.1, 11.2.4, 11.5.2

Appeal Report:[PDF]
Appeal Result:Appeal partially successful
Appeal Publish Date:2012-12-13

Suspended Fines:R140,000.00
Suspended Until:2013-06-12

Other Sanctions:Must refund complainant
Special note: Notice to WASPA's members overturned on appeal