Complaint Detail

Complaint Number:19001
Date Last Updated:2013-04-17

Date Lodged:2012-10-27
WASPA Member:Netsmart / SD&P Mobile
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint partly upheld
Date Report Published:2013-04-17
Code Version:11.6
Code Clauses Referenced:11.3, 11.5, 11.6

Suspended Fines:R5,000.00
Other Sanctions:Requirement to refund
Requirement to amend welcome message or pay suspended fine