Complaint Detail

Complaint Number:25672
Date Last Updated:2016-06-03

Date Lodged:2015-01-06
WASPA Member: MTN Internal WASP Service (IWS) / Space Trading and Projects
Service Description:False Advertising
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint partly upheld
Date Report Published:2015-04-07
Code Version:13.1
Code Clauses Referenced:5.5, 5.15, 5.16, 16.8, 16.3, 16.4, 16.5, 18

Appeal Report:[PDF]
Appeal Result:Appeal unsuccessful
Appeal Publish Date:2016-01-21

Fines Status:Paid

Other Sanctions:Requirement to refund affected consumers