Complaint Detail

Complaint Number:25719
Date Last Updated:2015-06-03

Date Lodged:2015-01-12
WASPA Member:Tristar Trading / Infobip Africa/ Opera Telecom
Service Description:Misleading marketing
Source of Complaint:WASPA Monitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2015-04-07
Code Version:13.1
Code Clauses Referenced:4.2, 4.8, 5.4, 5.5, 16.9, 16.10, 16.11, 16.13

Fines Status:Paid

Other Sanctions:Requirement to confim termination of service