Complaint Detail

Complaint Number:27464
Date Last Updated:2016-05-06

Date Lodged:2015-09-03
WASPA Member:Allied Pacific Investments LTD / Smartcall Technology Solutions
Service Description:Subscription services marketing
Source of Complaint:WASPA Media Monitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2016-01-05
Code Version:14.0
Code Clauses Referenced:4.2, 5.4, 5.5, 8.9, 12.1, 12.2, 15.4, 15.5, 16.2, 18.9

Fines Status:Paid

Other Sanctions:Four week suspension of membership
Formal reprimand
Aggregator to suspend services for four weeks
Formal reprimand
Aggregator to withhold revenue equivalent to fine