Complaint Detail

Complaint Number:5318
Date Last Updated:2010-04-13

Date Lodged:2008-12-01
WASPA Member:Endemol SA
Service Description:No cost of SMS
Source of Complaint:WASPA Monitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2009-06-02
Code Version:6.2
Code Clauses Referenced:4.1.1, 6.2.2, 6.2.5, 9.1.1, 9.1.2, 9.1.4
Ad Rules Version:2.3
Ad Rules Clauses Referenced:1, 5.3

Appeal Result:Appeal not upheld
Appeal Publish Date:2010-03-10

Fines Status:Paid

Other Sanctions:Requirement to provide refunds where requested