Complaint Detail

Complaint Number:0006
Date Last Updated:2005-10-19

Date Lodged:2005-09-03
WASPA Member:FoneWorx
Information Provider:Hortors Stationery/Stouf Communications
Service Description:Premium rated SMS for product to be delivered via e-mail
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint partially upheld
Date Report Published:2005-10-19
Code Version:3.2
Code Clauses Referenced:3.9.1, 4.1.1, 6.2.2, 6.2.3, 6.2.4, 6.2.5

Other Sanctions:Requirement to remedy breach
Formal reprimand
Requirement to reimburse complainant