Complaint Detail

Complaint Number:6103
Date Last Updated:2012-08-29

Date Lodged:2009-03-26
WASPA Member:TIMw.e. New Media
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2009-12-03
Code Version:6.2, 7.4
Code Clauses Referenced:11.1.2, 11.2.2
Ad Rules Version:2.3

Appeal Report:[PDF]
Appeal Result:Appeal not upheld
Appeal Publish Date:2012-08-29

Fines Status:Released from payment (see appeal 5339)

Other Sanctions:Requirement to refund and unsubscribe complainant
Requirement to notify customers