Complaint Detail

Complaint Number:6842
Date Last Updated:2010-11-11

Date Lodged:2009-06-19
WASPA Member:R&D Media Holding
Service Description:Subscription
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2010-01-31
Code Version:7.4
Code Clauses Referenced:11.1.1, 11.1.2, 3.1, 4.1

Appeal Report:[PDF]
Appeal Result:Appeal partially successful
Appeal Publish Date:2010-11-11

Fines Status:Paid
Suspended Fines:R40,000.00
Suspended Until:2011-05-10

Other Sanctions:Requirement to refund all subscribers in full
Requirement notify all subscribers
Requirement to cease advertising of noncompliant services