Complaint Detail

Complaint Number:7419
Date Last Updated:2010-12-10

Date Lodged:2009-08-24
WASPA Member:Blinck Mobile
Service Description:Subscription
Source of Complaint:WASPA Monitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2010-03-12
Code Version:7.4
Code Clauses Referenced:3.3.1, 4.1.1, 4.1.2, 6.2.4, 11.1.1, 11.1.2, 11.1.8, 11.1.10
Ad Rules Version:2.3
Ad Rules Clauses Referenced:9.3.1

Appeal Report:[PDF]
Appeal Result:Appeal largely unsuccessful
Appeal Publish Date:2010-12-10

Fines Status:Paid

Other Sanctions:Requirement to suspend subscription services on shortcode
Requirement to refund all customers
Requirement to report to WASPA