Complaint Detail

Complaint Number:7769
Date Last Updated:2013-11-27

Date Lodged:2009-10-06
WASPA Member:Mobile Messenger
Service Description:Content subscription service
Source of Complaint:WASPA Monitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint partially upheld
Date Report Published:2010-07-20
Code Version:7.4
Code Clauses Referenced:3.3.1, 4.1.2, 6.1.1, 6.2.2, 6.2.3, 9.1.1, 9.1.2, 9.1.4, 9.3.1, 11.1.1, 11.1.1, 11.1.5, 11.1.8, 11.1.
Ad Rules Version:2.3
Ad Rules Clauses Referenced:9.3

Fines Status:Paid

Other Sanctions:Requirement to terminate service
Requirement to refund complainant
Requirement to offer refunds
Requirement to report