Complaint Detail

Complaint Number:8940
Date Last Updated:2011-11-01

Date Lodged:2010-03-04
WASPA Member:Zed Mobile
Service Description:Subscription
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2010-07-20
Code Version:8.0
Code Clauses Referenced:11.1.1, 11.1.2, 11.1.5, 11.1.8, 11.1.11, 11.2.1, 11.2.2, 11.5.9, 11.6.2

Appeal Report:[PDF]
Appeal Result:Appeal partially successful
Appeal Publish Date:2011-09-30

Fines Status:Paid

Other Sanctions:Requirement to refund complainant