Complaint Detail

Complaint Number:10511
Date Last Updated:2011-05-24

Date Lodged:2010-09-13
WASPA Member:T-Mobile SA
Service Description:Subscription
Source of Complaint:Public/WASPA

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2010-12-10
Code Version:9.0, 10.0
Code Clauses Referenced:3.1.2, 11.9.2, 14.3.11, 14.3.13, 14.4.1
Ad Rules Version:2.3

Fines Status:Not paid

Other Sanctions:Request to networks to block all services for thirty days
30 days suspension of membership
Formal reprimand