Complaint Detail

Complaint Number:14584
Date Last Updated:2011-11-30

Date Lodged:2011-08-25
WASPA Member:Wap Network Group / Smartcall Technology Solutions
Service Description:Subscription service
Source of Complaint:Competitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2011-11-04
Code Version:11.0
Code Clauses Referenced:4.1.8, 4.1.9, 11.2.1, 11.5.1, 11.5.2

Fines Status:Paid

Other Sanctions:Requirement to change wording of welcome message