Complaint Detail

Complaint Number:4712
Date Last Updated:2009-07-20

Date Lodged:2008-08-21
WASPA Member:Opera Telecom
Service Description:No costs shown in competition advert
Source of Complaint:Competitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2008-11-27
Code Version:6.1, 6.2
Code Clauses Referenced:4.1.1, 6.2.2, 6.2.5, 9.1.1, 9.1.4
Ad Rules Version:1.6

Fines Status:Paid

Other Sanctions:Requirement to refund customers
Requirement to provide proof of refund