Complaint Detail

Complaint Number:6753
Date Last Updated:2012-08-29

Date Lodged:2009-06-08
WASPA Member:TIMw.e. New Media
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2010-01-31
Code Version:7.0, 7.4
Code Clauses Referenced:11.1.2, 11.1.10, 11.2.1, 11.2.2, 11.5.2, 11.5.6
Ad Rules Version:2.3

Appeal Report:[PDF]
Appeal Result:Appeal not upheld
Appeal Publish Date:2012-08-29

Fines Status:Released from payment (see appeal 5339)

Other Sanctions:Requirement to unsubscribe complainant
Requirement to suspend service until compliant
Requirement to notify customers