Taking Care This December is as Easy as 112

Published on: 28th November 2017

South Africa’s accident-prone national road network coupled with the upcoming annual holiday season makes it pertinent to remind South Africans of the role cellphones can play in keeping travelers safe.

This is according to the country’s Wireless Application Service Providers’ Association (WASPA), an industry representative body of over 400 members who specialise in mobile content delivery and application development. WASPA’s self-regulating status enjoys government recognition and support from the big four mobile networks.

“All South African cellular users have automatic and free access to the 112 national emergency number operated by the country’s cellular networks,” says WASPA General Manager, Ilonka Badenhorst. This easy-to-remember number, which is the same three-digits worldwide, will put mobile callers in touch with the relevant municipal police, ambulance, fire and rescue services in a certain area.

Vodacom and MTN furthermore operate a 147 roadside assistance line which could prove especially valuable in the event of a vehicle breakdown this holiday season. This service is not free and the operator is simply the caller’s connection to a host of useful road and home assistance services that are to be settled separately with the respective service providers.

In addition to memorising the 112 emergency and 147 assistance numbers this summer, WASPA encourages South Africans to consult the different app stores prior to setting off on their annual journeys to the bush, berg and sea. “WASPA members, independent developers and a host of other smart people wanting to make a difference have developed many mobile services to enhance our safety,” says Ms Badenhorst. These are all available for download on the Apple and Android app stores.

One locally-developed personal safety app that has added significance in the run-up to the holiday season is MiBlackBox. The service is a virtual witness to emergency situations by enabling mobile users to record calls, images and videos that are automatically stored on secure servers. The recorded files and location information can be sent to preset emergency contacts in case of an emergency. MiBlackBox costs R12 a month.

A non-profit organisation, WASPA was founded in 2004 with the full support of Cell C, MTN and Vodacom. Encouraging greater mobile uptake while fostering consumer confidence in the mobile content and applications industry through responsible self-regulation is a key focus of WASPA.

Please visit www.waspa.org.za for further information.